Volume 11, Issue 3 (12-2024)                   jhbmi 2024, 11(3): 257-270 | Back to browse issues page


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Mohaghegh-Montazeri M, Gozali E, Jebraeily M, Ahangar N. Identifying Effective Factors in the Electronic Prescribing System of Pharmacies from the Point of view of Selected Pharmacists and Pharmaceutical Technicians in Urmia. jhbmi 2024; 11 (3) :257-270
URL: http://jhbmi.ir/article-1-890-en.html
Health and Biomedical Informatics Research Center, Urmia University of Medical Sciences, Urmia, Iran & Ph.D. in Health Information Management, Assistant Professor, Department of Health Information Technology, School of Allied Medical Sciences, Urmia University of Medical Sciences, Urmia, Iran
Abstract:   (665 Views)
Introduction: The emergence of electronic prescriptions has transformed the methods of prescribing and distributing medications in pharmacies. The aim of this study is to explain the factors affecting workflow, patient communication, and medication safety within the electronic prescription system from the perspectives of pharmacists and pharmacy technicians.
Method: This research is a descriptive and cross-sectional study conducted in 2023 in selected pharmacies in the city of Urmia. It was carried out in two stages. In the first stage, relevant studies were systematically reviewed and selected based on entry criteria to identify the influencing factors. In the second stage, the two-stage Delphi method was used with purposive and snowball sampling to finalize the identified factors.
Results: The results of this study consisted of two stages. In the first stage, the factors affecting workflow, patient communication, and medication safety in pharmacies within the electronic prescription system were identified. In the second stage, the validity of the factors identified in the first stage was determined using a two-stage Delphi method. After two rounds of Delphi, 11 items related to workflow variables, 6 items for patient communication, and 11 items for medication safety were confirmed.
Conclusion: This study has identified the factors that can be utilized by health policymakers and developers of electronic prescription systems to improve efficiency and serve as a framework for formulating both long-term and short-term plans.
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Research highlights
 
  • The study identifies factors affecting workflow, patient interaction, and drug safety.
  • A total of 28 factors affecting the performance of pharmacies were identified.
  • These factors enable pharmacies to maintain high standards of patient care and safety.
  • Addressing these factors can enhance operational effectiveness in pharmacies.
  • Findings can guide health policymakers in improving electronic prescription systems.

Type of Study: Original Article | Subject: Health Information Systems
Received: 2024/10/2 | Accepted: 2024/12/19

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